Shipping policy


This shipping & Delivery Policy, is part of our Terms of Service (Terms), and should be therefore read alongside our main Terms of Service (Terms).

Please carefully review our Shipping & Delivery policy when purchasing our products. This policy will apply to any order you place with us.

What Are My Shipping & Delivery Options?


We have a various shipping options which will automatically generate while placing your order. In some cases, a third-party supplier may be managing our inventory and won’t be responsible for shipping your products.

We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Sendle within 2-8 working days; however, if goods are unavailable delivery will take a little longer.If you wish to query a delivery, please contact us at info@lifeedoils.com.au . 

We offer free standard shipping on orders over $195.00AUD, however, orders over 25kg and also orders for Regional and Remote area a surcharge may be applied on top of the national rate for a parcel travelling to or from a remote or regional location.

for more information please contact us at info@lifeedoils.com.au .

All times, and dates given for delivery of the products are given in good faith, but our estimates only.


Do You Deliver Internationally?

We offer worldwide shipping; however, free standard and express shipping do not apply to international orders. International shipping fees will be charged based on the destination.


    While we are an Australia-based company, we do ship international all over the world. Duties and taxes may apply upon delivery. Customers -or recipients- are responsible for paying any import duties, customs, additional taxes, or fees, as they are not included in the price at checkout. We have no control over when or for how much these fees are charged, (it varies by country, city, and package), and we are not able to pay them ahead of time or take care of them on our end. Please keep in mind we are not responsible for shipping delays due to inclement weather, customs, etc..

    Please know, we may be subject to various rules and restrictions and relation to some international deliveries, and you may be subject, traditional taxes, and two of which we have no control. If such cases apply, you’re responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional cost or taxes.


    Are There Other Shipping Restrictions?

    Expedited orders cannot be shipped to following places:
    • Auction houses
    • Malls or shopping centres
    • Furniture and retail stores
    • Hospitals
    • Military bases
    • Airports
    • PO boxes
    • Amazon warehouses

    What Happens If My Order Is Delayed?

    If deliveries are delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

    Damaged Or Faulty Product

    If any product you order is damaged or faulty when delivered to you or has developed a fault, you may have one or more legal remedies available to you, depending on when you make us aware of the problem, and accordance with your legal rights. If you believe a product was delivered damaged or faulty or has developed a fault, you should form us as soon as possible, preferably in writing at info@lifeedoils.com.au giving your name, address and order reference. Nothing in the section affects your legal rights.

    Questions About Returns?

    If you have questions about returns, please review our return policy.

    How Can You Contact Us About This Policy?

    If you have any further questions, or comments, you may contact us by: